Formal

Question:You are a regular customer at a local Italian restaurant. Last Saturday, your food was cold, the waiter was rude, and you waited 40 minutes for your bill. Write an email to the restaurant manager, Carla. In your email: Model Answer (194 words): To: carla@luigisitalian.com Subject: Disappointing experience – regular customer – Saturday June 5th…

Question:You rent an apartment. The upstairs neighbours play loud music every night until 1am. You have knocked on their door twice, but they ignored you. Write an email to your landlord, Mr. Davies. In your email: Model Answer (188 words): To: mr.davies@rentals.com Subject: Noise complaint – upstairs neighbours (Apt 3B) Dear Mr. Davies, I hope…

Question:Your bank deducted a $50 fee from your account in error. You have called and emailed but received no reply. Write a letter to the bank manager. In your letter: Model Answer (Formal – 195 words): Dear Sir or Madam, I am writing to dispute an unauthorised fee of $50 that was debited from my…

Question:You bought a new washing machine from an appliance store. It stopped working after one week. You called the service department twice but they haven’t fixed it. Write a letter to the store manager. In your letter: Model Answer (Formal – 198 words): Dear Sir or Madam, I am writing to formally complain about a…

You recently bought a new laptop from an online store. When it arrived, you discovered that the laptop had a faulty keyboard and a scratched screen. The store’s return policy states that items can be returned within 14 days, but when you tried to contact customer service, no one responded. Write a letter to the…