**Question:** You sent a business proposal to a potential client, Mr. Thompson, two weeks ago. He said he would review it within a few days, but you have heard nothing. Write a follow-up email to Mr. Thompson. In your email: – Remind him of the proposal you sent – Politely ask if he has had…
**Question:** You submitted an online refund request for a defective product two weeks ago. The website said you would receive a confirmation email within 48 hours, but you have received nothing. Write a follow-up email to customer service. In your email: – Explain when and how you submitted the request – Politely ask for an…
**Question:** You missed an important client meeting this morning because your train was delayed by two hours due to a signal failure. Write an email to your manager, Ms. Williams. In your email: – Apologize for missing the meeting – Explain clearly what happened – Describe what you have done to catch up **Model Answer:**…
**Question:** Your rent was due on the 1st, but today is the 5th and you have not paid because your bank account was frozen due to suspected fraud. Write an email to your landlord, Mr. Henderson. In your email: – Apologize for the late payment – Explain the bank issue clearly – Tell him when…
**Question:** You missed your final exam yesterday because you woke up with a severe migraine and could not drive safely. Write an email to your professor, Dr. Martinez. In your email: – Apologize for missing the exam – Explain your medical situation – Ask for a makeup exam or alternative arrangement **Model Answer:** **To:** dr.martinez@university.edu…
**Question:** You missed your credit card payment due date because you were in the hospital for a week and had no access to your online banking. Write an email to your credit card company’s customer service. In your email: – Explain why you missed the payment – Apologize for the delay – Confirm you have…
**Question:** Your company is launching a new software product. You want to invite a long-term client, Ms. Victoria Lee, to the exclusive launch event. Write an email to Ms. Lee. In your email: – Announce the product launch – Explain why she is specially invited – Provide event date, time, location, and agenda **Model Answer:**…
**Question:** You are organizing a charity 5K run to raise money for a local food bank. You want to invite a local business owner, Mr. Robert Tan, to become a sponsor. Write an email to Mr. Tan. In your email: – Introduce the charity event – Explain sponsorship levels and benefits – Invite him to…
**Question:** You work in an office with 50 employees. The breakroom coffee is universally disliked because it tastes burnt and weak. Your manager has asked for suggestions to improve employee morale. Write an email to your manager, Ms. Chen. In your email: – Describe the problem with the current coffee – Suggest a specific solution…
**Question:** You work as an accountant. You accidentally charged a long-term client $500 more than the correct amount. The client has already paid. Write an email to the client, Mr. Thompson. In your email: – Apologize for the error – Explain how the mistake happened – Tell him what you will do to fix it…
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